FileNet Configuration Manager fails to connect to WebSphere Application Server


FileNet Configuration Manager fails to connect to WebSphere Application Server



I have an issue with FileNet configuration manager connecting to WAS when configuring CPE. Details are below



OS : Windows 10 Enterprise (This is where CPE 5.5 is installed)



WAS : 8.5.5.13



WAS Java : 1.8_64_bundled



FN Config Details



enter image description here
I'm able to login to WAS console and the SOAP port is also correct.
Things that I tried,



Verified SSL configuration on WAS



But noting seems to work. I see below error message on the FileNet configuration manager logs



!ENTRY com.ibm.ecm.configmgr.engine 4 0 2018-06-27 15:45:09.289
!MESSAGE An invalid profile path was specified. C:IBMFileNetContentEnginetoolsconfigureprofilesdotnetclient does not contain any configuration information.
!SESSION 2018-06-27 16:05:40.995 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=JRE 1.7.0 IBM J9 2.6 Windows 8 x86-32 20170718_357001 (JIT disabled, AOT disabled)
J9VM - R26_Java726_SR10_20170718_1208_B357001
GC - R26_Java726_SR10_20170718_1208_B357001
J9CL - 20170718_357001
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: gui
Command-line arguments: -os win32 -ws win32 -arch x86 gui



!ENTRY com.ibm.ecm.configmgr.app.ce 4 0 2018-06-27 16:13:56.518
!MESSAGE Connection error: The connection to the application server cannot be established. Ensure the application server is running and that the SOAP connector port and host name are correct.
!STACK 0
com.ibm.ecm.configmgr.engine.ConfigurationManagerException: Connection error: The connection to the application server cannot be established. Ensure the application server is running and that the SOAP connector port and host name are correct.
at com.ibm.ecm.configmgr.engine.jmx.JMXInvoker.invokeConnectMethodAndMethods(JMXInvoker.java:243)
at com.ibm.ecm.configmgr.engine.jmx.JMXInvoker.invokeConnectMethodAndMethod(JMXInvoker.java:142)
at com.ibm.ecm.configmgr.engine.jmx.WebSphereJMXInvoker.connect(WebSphereJMXInvoker.java:86)
at com.ibm.ecm.configmgr.app.ce.applicationserver.WebsphereApplicationServer$TestActivity.testWork(WebsphereApplicationServer.java:371)
at com.ibm.ecm.configmgr.engine.profile.EnvironmentTestActivity.test(EnvironmentTestActivity.java:64)
at com.ibm.ecm.configmgr.ui.wizards.NewProfileWizardPageGetProfileEnvironmentProps$7.widgetSelected(NewProfileWizardPageGetProfileEnvironmentProps.java:604)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:240)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4165)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3754)
at org.eclipse.jface.window.Window.runEventLoop(Window.java:825)
at org.eclipse.jface.window.Window.open(Window.java:801)
at com.ibm.ecm.configmgr.app.ce.handlers.ProfileNewHandler.execute(ProfileNewHandler.java:67)
at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)
at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)
at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)
at org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169)
at org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.java:241)
at org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionItem.java:829)
at org.eclipse.ui.menus.CommandContributionItem.access$19(CommandContributionItem.java:815)
at org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:805)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4165)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3754)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at com.ibm.ecm.configmgr.app.ce.rcp.Application.start(Application.java:86)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
at org.eclipse.equinox.launcher.Main.run(Main.java:1410)
Caused by: java.lang.Exception: The connection to the application server cannot be established. Ensure the application server is running and that the SOAP connector port and host name are correct.
at com.ibm.ecm.configmgr.utils.websphere.WebSphereJMXUtil.connect(WebSphereJMXUtil.java:227)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.ibm.ecm.configmgr.engine.jmx.JMXInvoker.invokeConnectMethodAndMethods(JMXInvoker.java:191)
... 45 more



*************************telenet response**************************
When did telenet and after a few seconds, I see the below error


HTTP/1.1 408 Request Timeout Content-Type: text/html Content-Length: 117 Connection: close <HTML><TITLE>408 - Request Timeout</TITLE><BODY><h1>408 Connection timed out while reading request</h1></BODY></HTML> Connection to host lost. C:Windowssystem32>





Check the Windows Firewall. Also, use telnet to connect to the SOAP port. But you probably have alreasy done that.
– Tekcins
Jun 28 at 15:37





I did not check Firewall side. I did netstat on SOAP port and its listening. Again I don't have telnet access. May be I need to work with desktop team.
– Manjunatha Muniyappa
Jun 28 at 16:22






Try 'telnet localhost 8880', this will tell you if a connection is possible; netstat only shows connections and ports, but does not tell you if a connection actually is possible. Also, make sure the port is correct, if you have a deployment manager in webspere, the port would be 8879. Do you have more than one profile in websphere?
– Tekcins
Jun 28 at 18:20









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